PRIVACY POLICY | FlourishLife

(Compliant with the Protection of Personal Information Act, 4 of 2013 – POPIA)

1. Introduction

This Privacy Policy explains how FlourishLife (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website. We are committed to protecting your privacy and ensuring that your personal information is processed lawfully and transparently in accordance with applicable South African data protection laws.

2. Definition of Personal Information

“Personal Information” means information relating to an identifiable, living natural person and, where applicable, an identifiable, existing juristic person. This includes, but is not limited to:

Name and surname
Contact details (email address, phone number)
Identity or registration numbers
Location information
Online identifiers (IP address, cookies)

3. Information We Collect

We may collect the following categories of personal information:

Information you provide directly (e.g., when filling out forms or contacting us)
Information collected automatically (e.g., IP address, browser type, usage data)
Information from third parties where legally permitted

4. Purpose of Processing Personal Information

We collect and process personal information for the following purposes:

To provide and manage our services
To communicate with you
To improve user experience on our website
To comply with legal and regulatory obligations
For marketing purposes (only with your consent where required)

5. Legal Basis for Processing

We process personal information in accordance with POPIA under the following justifications:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests, provided your rights are not overridden

6. International Transfers

If your personal information is transferred outside South Africa, we will ensure that such transfers comply with POPIA and that adequate safeguards are in place.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against:

Loss
Unauthorized access
Misuse or alteration

However, no system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. Your Rights Under POPIA

You have the right to:

Access your personal information
Correct or update your information
Request deletion of your information
Object to processing
Withdraw consent at any time
Lodge a complaint with the Information Regulator of South Africa

10. Cookies and Tracking Technologies

Our website may use cookies to:

Improve functionality
Analyse website traffic
Personalise user experience

You can control cookie settings through your browser.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Details

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

Email: flourish.life@yahoo.com

14. Information Regulator Contact Details

The Information Regulator (South Africa)
Email: complaints.IR@justice.gov.za
Website: https://www.justice.gov.za/inforeg